Selecting & Vetting Builders - Avoiding Cowboys & Disputes

The Temptation Many homeowners are tempted to manage their own building project. The logic seems simple: cut out the cost of a project manager and save money. You already have a builder lined up, maybe one recommended by friends or family, and you feel confident that everything will go smoothly. But while it can work, managing your own build is a serious undertaking. Without preparation, it often leads to stress, delays, and costs spiralling out of control. What Project Management Really Involves Managing a build is not just about choosing finishes or chasing invoices. It requires: Coordinating multiple trades and suppliers. Handling schedules, deliveries, and staged payments. Ensuring compliance with building regulations. Managing risks, safety, and insurances. Keeping accurate specifications, contracts, and records. Even with a good builder, these tasks can overwhelm a homeowner. The Pitfalls to Watch For (Even with a “Good Builder”) Many people believe that because their builder is: “Tried and tested,” or Recommended by friends and family, … everything will go smoothly. Unfortunately, things can still go wrong. Hard to judge quality: Finished projects can look impressive, but hidden corners may have been cut. It is difficult for a homeowner to spot these issues. Knowledge untested: We rigorously test builders’ knowledge. Many homeowners do not - and miss key warning signs. Due diligence matters: We check business history, insurances, and financial standing. This step is often skipped, leaving clients exposed. Technical gaps: Homeowners often lack expertise in dealing with party wall agreements, public liability, and specialist insurances - all of which are critical to staying compliant and protected. The Benefits of Doing It Yourself To be fair, there are reasons why some homeowners still choose to self-manage: Potential savings on professional fees. Personal satisfaction from being hands-on. Full control over decision-making. Direct relationships with trades. For some, this works well - but only when they have time, knowledge, and systems in place. Case Study: From Chaos to Control A homeowner in Harrow decided to manage their own large extension. They trusted a builder recommended by family and assumed things would run smoothly. Within months, delays mounted, trades clashed, and costs increased as “extras” piled up. We were brought in to coach them through the rest of the project. With clear payment schedules, proper contracts, and regular reviews, they regained control. Why Professional Support Pays Off At The Building Guidance Partnership, we provide coaching for homeowners who want to take charge - and full project management when required. Either way, our involvement saves clients far more than our fees. 💡 With professional project management, clients often save multiples of the project management costs through: Better build quality – avoiding mistakes and rework. Preventing inflated builder extras. Reducing timing delays that push up costs. Correctly recovering VAT and council tax where applicable. Avoiding disputes by using clear, pre-agreed specifications and contracts. Take Control - With the Right Support Self-managing a build can be rewarding - but it is not for the faint-hearted. With the right coaching, you can avoid pitfalls, protect your budget, and finish your project with confidence. Book a free 20-minute consultation with The Building Guidance Partnership today. Let us help you decide if project managing your own build is the right choice - and give you the tools to succeed.

The Risk of Big Deposits You have found a builder, the price is agreed, and you are eager to get started. The builder then asks for a large deposit upfront. Many homeowners feel they have no choice but to pay, only to later discover delays, unfinished work, or requests for more money. Large upfront payments remove your leverage and place all the risk in your hands. If the builder walks away or progress slows, your money may already be gone. Disputes, stress, and spiralling costs often follow. Why Staged Payments Make Sense The professional approach is to use staged payments tied to progress on site. This is not about mistrusting your builder - it is about protecting both parties and ensuring the project runs smoothly. With staged payments: You keep control of cashflow. The builder has incentive to deliver each stage on time. Payments are transparent and predictable. Disputes about “extras” are reduced because each stage is defined. By contrast, a large deposit creates imbalance. You lose the ability to hold the builder accountable, and problems become harder to resolve. How to Structure Payments Properly 1. Agree milestones in advance · Foundations completed · Roof installed · First fix services complete · Plastering finished · Practical completion 2. Keep it in writing · Payment terms should be part of your written contract and specification. 3. Always hold a retention · Retain 5-10% until all snagging is completed. 4. Avoid cash · Pay by bank transfer so there is a record. 5. Challenge unreasonable demands · If a builder insists on many thousands of pounds upfront, this is a red flag. Case Study: Regaining Control A homeowner we supported in Wembley had agreed to pay almost 40% of the contract value upfront. The builder became slow to mobilise, then requested further money before completing the first stage. The client felt trapped and anxious. We stepped in, reviewed the contract, and helped renegotiate a staged payment plan tied to milestones. Work progressed more smoothly, and the homeowner avoided what could easily have become a financial disaster. “Once the staged payments were in place, we finally felt back in control. Sunil and his team gave us confidence that our money was safe and that the builder was accountable.” Why This Matters for You Payment schedules may sound like a small detail, but they are often the difference between a successful build and a costly dispute. A fair, balanced structure protects your investment, gives your builder clarity, and keeps the project moving forward. Take Action Today Do not let unclear payment terms put your project at risk. Book a free 20-minute consultation with The Building Guidance Partnership. We will review your proposed payment structure and give you confidence that your builder is working to protect your money - not put it at risk.